COMPANY DRIVER

CORE PURPOSE

Deliver feed and other products to TLP customers safely, reliably, and on time while providing great customer service.

OWNS

  • Taking care of the truck and trailer assigned to them.

  • Using good judgment throughout the workday instead of relying on Dispatch for every basic decision.

  • Shopping for reasonably priced fuel while keeping enough fuel in the truck to complete the work.

  • Inspecting equipment and reporting problems before they become larger repairs.

  • Tracking and turning in all required paperwork.

  • Following delivery instructions and providing good service to customers.

KEY TASKS

  • Deliver feed and other products to customers safely and on time.

  • Inspect tires, brakes, lights, fluids, trailer, belts, leaks, and overall equipment condition.

  • Identify general maintenance issues and let TLP know when equipment or parts need to be replaced.

  • Keep the assigned truck and trailer clean and in good working condition.

  • Use good judgment when choosing fuel stops and look for reasonably priced fuel.

  • Message Dispatch when loaded, provide an ETA, report delays or problems, and message when delivered.

  • Keep load information updated in the online system.

  • Turn in all truck and load paperwork every day.

  • Follow customer delivery instructions and help customers when needed.

  • Complete all required inspections and maintain accurate logbooks.

ESCALATES

  • Contact Dispatch first for breakdowns, customer issues, late deliveries, damaged loads, equipment problems, or anything else that could affect the load or customer.

  • Report maintenance issues or equipment concerns to Dispatch before they become a larger problem.

SUCCESS LOOKS LIKE

  • 95% or better on-time delivery rate.

  • 100% of required paperwork submitted daily.

  • 100% of required load information entered into the system daily.

  • Equipment issues are identified and reported before they cause avoidable breakdowns.

  • Required inspections, permits, and logbooks are kept current and accurate.