COMPANY DRIVER
CORE PURPOSE
Deliver feed and other products to TLP customers safely, reliably, and on time while providing great customer service.
OWNS
Taking care of the truck and trailer assigned to them.
Using good judgment throughout the workday instead of relying on Dispatch for every basic decision.
Shopping for reasonably priced fuel while keeping enough fuel in the truck to complete the work.
Inspecting equipment and reporting problems before they become larger repairs.
Tracking and turning in all required paperwork.
Following delivery instructions and providing good service to customers.
KEY TASKS
Deliver feed and other products to customers safely and on time.
Inspect tires, brakes, lights, fluids, trailer, belts, leaks, and overall equipment condition.
Identify general maintenance issues and let TLP know when equipment or parts need to be replaced.
Keep the assigned truck and trailer clean and in good working condition.
Use good judgment when choosing fuel stops and look for reasonably priced fuel.
Message Dispatch when loaded, provide an ETA, report delays or problems, and message when delivered.
Keep load information updated in the online system.
Turn in all truck and load paperwork every day.
Follow customer delivery instructions and help customers when needed.
Complete all required inspections and maintain accurate logbooks.
ESCALATES
Contact Dispatch first for breakdowns, customer issues, late deliveries, damaged loads, equipment problems, or anything else that could affect the load or customer.
Report maintenance issues or equipment concerns to Dispatch before they become a larger problem.
SUCCESS LOOKS LIKE
95% or better on-time delivery rate.
100% of required paperwork submitted daily.
100% of required load information entered into the system daily.
Equipment issues are identified and reported before they cause avoidable breakdowns.
Required inspections, permits, and logbooks are kept current and accurate.
